Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. A copy of your dated bill of sale will satisfy this requirement. A dated proof of purchase is required at the time of warranty service. Warranty repair or replacement shall not extend the original warranty period of the Product. Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ("ASF"), and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for new or © exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for (1) year from the date of original purchase for refurbished Products. ("Canon USA") with respect to the new or refurbished Canon -brand product ("Product") packaged with this limited warranty, when purchased and used in the United States only. The limited warranty set forth below is given by Canon U.S.A., Inc. Should you receive such product and find it unsatisfactory, you may return the product for an exchange or refund.Limited Warranty & Repair Program Details Canon U.S.A., Inc. Our Customer Care team will contact you in such cases, to make sure you are informed about the substitution. At such times, reserves the right to use different brands of product as long as they are equal in price, performance and quality to expedite the shipment of your order. Product Substitution Policy Occasionally severe back-orders or other conditions could cause a major delay in the delivery of your order. For complete information please see our Returns Policy. We try to make the return process as easy as possible. Non-defective or damaged product in unopened original packaging (subject to re-stocking fee).The product you bought was defective or damaged.
We will send you a replacement or money back in the following cases: Our OEM and Compatible products are covered by 30-Days money back program. These cartridges are designed to meet or in some cases even exceed the standards set by the OEM in terms of performance, print quality and page yield. What is a Compatible Product? A compatible cartridge is a cartridge that is not produced by the Original Equipment Manufacturer (OEM). After that, you must contact the OEM company directly. We will handle all warranty issues within the first 30 days of receiving the product. That warranty will vary depending on which brand you are purchasing, and we recommend that you visit the OEM website for exact specifications. All OEM product comes with a warranty direct from the manufacturer.
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